(Remote) Front Desk Receptionist

PT Akasia Anugerah · 📍 Bandung · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 9.000.000 per month
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📋 Tanggung Jawab Pekerjaan

Greet guests and clients with a warm and professional welcome.,Manage guest check-ins and check-outs, including room assignments and billing.,Handle and resolve guest inquiries and complaints promptly and courteously.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Maintain accurate records of guest information and transactions.,Assist with front desk operations, including managing reservations and scheduling.,Ensure compliance with hotel policies and procedures.,Provide excellent customer service and maintain a positive guest experience.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer systems and software.,Familiarity with hotel management systems and guest relationship management (GRM) software.,Ability to work well under pressure and meet tight deadlines.,Friendly, approachable, and customer-focused attitude.

🛠️ Keahlian

Customer ServiceCommunicationProblem-SolvingOrganizationMultitaskingComputer LiteracyHotel Management SystemsGuest Relationship Management (GRM) Software
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