Service Desk Analyst (APAC) - IT Support & Troubleshooting

Nufarm · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 10000000 - 15000000
Nufarm is looking for a dedicated Service Desk Analyst to join our team in Canggu, Bali. In this role, you will be responsible for providing IT support and troubleshooting to our employees. You will work closely with our IT team to ensure that our systems are running smoothly and efficiently. This is a great opportunity for someone who is passionate about IT and wants to make a difference in our company.

📋 Tanggung Jawab Pekerjaan

Provide first-line IT support to employees, including hardware, software, and network issues.,Troubleshoot and resolve technical problems in a timely manner.,Document and track all IT issues and resolutions.,Assist in the implementation and maintenance of IT systems and software.,Coordinate with the IT team to ensure the smooth operation of our systems.,Monitor and maintain the performance of our IT infrastructure.,Provide training and support to employees on the use of IT systems and software.,Stay up-to-date with the latest IT trends and technologies.

🎓 Kualifikasi & Syarat

Bachelor's degree in Information Technology, Computer Science, or a related field.,Minimum of 2 years of experience in a similar role.,Strong knowledge of IT systems, software, and hardware.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet deadlines.,Fluency in English is a must; proficiency in Indonesian is a plus.,Knowledge of ITIL framework is a plus.

🛠️ Keahlian

IT support and troubleshootingTechnical documentationSystem administrationNetwork administrationITIL frameworkEnglish communication
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