Deputy Front Desk Receptionist

Go Direct Dinamis · 📍 Pontianak · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
Go Direct Dinamis is looking for a motivated and friendly Deputy Front Desk Receptionist to join our team in Pontianak. As a Deputy Front Desk Receptionist, you will be the first point of contact for our guests and will play a crucial role in ensuring their satisfaction and comfort during their stay. This is a full-time position with a competitive salary and benefits package.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.,Handle guest inquiries, reservations, and check-in/check-out processes efficiently and courteously.,Maintain accurate and up-to-date guest records and manage guest communications.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.,Promote the hotel's amenities, services, and special offers to guests.,Handle guest complaints and concerns professionally and find appropriate solutions.,Monitor the front desk area, ensuring it is clean, organized, and well-stocked.,Perform other duties as assigned by the Front Office Manager.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Previous experience as a receptionist or front desk assistant is preferred.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and Bahasa Indonesia.,Familiarity with hotel management systems and software is a plus.,Ability to work well under pressure and meet deadlines.,Customer service orientation and a friendly, approachable demeanor.

🛠️ Keahlian

Communication skillsInterpersonal skillsOrganizational skillsProblem-solving skillsTime management skillsCustomer service skills
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